Website Hosting

We use UK based hosting facilities in Reading, Berkshire. These are state-of-the-art facilities offering top-quality connectivity and manned 24/7 with skilled personnel.

Power

As well as short-term Uninterruptible Power Systems (UPS) systems there are multiple diesel generators at both sites, with a minimum of 96 hours fuel on-site, giving you total protection from power failures.

Hardware

Our provider uses high-quality hardware in order to minimise the risk of failure. The our servers also use RAID, providing additional resilience against disk failures. Our provider keeps hot-standby equipment on-site so that even in the most catastrophic server failure event they can simply swap the disks into a new, identical chassis.

Security

There is a 24/7 on-site security presence with 24/7 internal CC-TV monitoring. In addition there are comprehensive security procedures including proximity access control.

Maintenance

All critical systems, such as UPS, generators and backup network links are tested on a regular basis to ensure that they are ready in the event of a real failure.

Network connectivity

The data centres have independent dedicated gigabit fibre uplinks which take different routes to central London, one into Telehouse North and one into Telehouse East. From there the connections are peered with all the major UK backbones.

Within the data centres there is no single point of failure up until the connection reaches your server, equipment such as routers, switches and firewalls is double-up in a mirrored configuration with a heart-beat monitor between the two sets